Maybe change the format?
10 Aug
Just had this through on email after buying something:
Dear Sir / Madam
Thank you for your order *****; the invoice for this is attached.
Please either print it off or save it to your computer and keep it safe for your records.
If it won’t open correctly, you may not have a PDF reader installed. You can download one for free Here.
Thank you for choosing to shop with us.How you save the file to your computer varies. The two most common methods are below for your convenience.
We recommend having a folder just for your invoices so you can keep them all together.Method 1 – i.e. Microsoft Outlook
Right Click on the attachment name.
Click ‘Save As…’ in the pop up menu.
Rename the file to something memorable or meaningful if you wish.
Select where you want to save it to.
Click ‘Save’.Method 2 – i.e. Hotmail
Open the attachment, usually by double clicking on it’s name.
At the top left of the window, click ‘File’, then ‘Save As…’
Rename the file to something memorable or meaningful if you wish.
Select where you want to save it to.
Click ‘Save’.Yours sincerely
Surely if an invoice is that complicated to open/save then instead of offering loads of help it would be better to just change the way invoices are sent?
